Your privacy is important to us. This Privacy Policy explains how Zhenhao Sourdough Hub (KT0595965-K) | (www.thesourdoughbao.com) collects, uses, and protects your personal information.

1. Information We Collect

We may collect the following information:

  • Name
  • Contact details (phone number, email, address)
  • Order details and payment confirmation
  • Communications via WhatsApp or website forms

2. How We Use Your Information

Your information may be used for:

  • Processing and fulfilling your orders
  • Delivery arrangements and providing tracking information
  • Customer support via WhatsApp
  • Improving our services and website experience
  • Sending updates, promotions, or notifications (only with your consent)

3. Data Protection

  • We implement security measures to safeguard your personal data.
  • Your data will not be sold, traded, or disclosed to third parties except delivery partners or as required by law.

4. Cookies

Our website may use cookies to enhance user experience. You may choose to disable cookies in your browser.

5. Third-Party Services

Delivery and payment service providers assisting us in fulfilling your order may have their own privacy policies. We encourage customers to review them as needed.

6. Your Rights

You may request to:

  • Access your personal data
  • Correct your information
  • Withdraw consent for communication

7. Changes to Privacy Policy

We may update this policy periodically. All changes will be posted on this page.

If you have questions regarding our policies, please contact us via WhatsApp.